Privacy Policy for One 4 All Roofing and Building Contractors

Last updated: 24/11/2025

At One 4 All Roofing and Building Contractors, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you contact us, use our website, or submit information through our online forms.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following information:

Information you provide directly

  • Full name

  • Phone number

  • Email address

  • Postcode

  • Details about your roofing or building project

  • Any other information you choose to provide via our contact forms, quote forms, or phone calls

Technical and usage data

  • IP address

  • Browser type

  • Device information

  • Pages you view on our website

Cookies & tracking

We may use cookies to improve website performance and provide a better user experience. You can disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries

  • Provide quotes and roofing/building services

  • Contact you regarding your project or request

  • Improve our website and customer service

  • Send appointment reminders or follow-up messages

  • Comply with legal requirements

We never sell your information to third parties.

3. Legal Basis for Processing Your Data

We process your information under one or more of the following legal bases:

  • Contractual necessity – when responding to your enquiry or providing a quote

  • Legitimate interests – such as improving our services

  • Consent – when you submit a form or request contact

  • Legal obligation – where required by law

4. How We Store and Protect Your Data

We take your privacy seriously. Your data is:

  • Stored securely

  • Protected against unauthorised access

  • Only accessible to authorised staff

  • Kept only for as long as necessary to fulfil its purpose

We use industry-standard security measures to prevent misuse, loss, or unauthorised access.

5. Sharing Your Information

We may share your information with:

  • Professional contractors working on your project

  • Service providers that help us run our business (e.g., email providers)

These parties only receive the minimum information needed and must protect your data in accordance with UK GDPR.

We do not sell or trade your personal data.

6. How Long We Keep Your Data

We keep your information only as long as necessary for:

  • Providing services

  • Customer service

  • Legal or accounting requirements

Typically, this is 12–36 months, unless law requires otherwise.

7. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to certain processing

  • Withdraw consent at any time

  • Request a copy of the information we hold

To exercise these rights, contact us at:

📧 hbroofingsolutions@hotmail.co.uk

We will respond within 30 days.

8. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will always reflect the most recent version.

10. Contact Us

For questions about this Privacy Policy or your personal data, please contact us:

One 4 All Roofing and Building Contractors
📧 Email: hbroofingsolutions@hotmail.co.uk
📞 Phone: 07718 921323
📍 Location: Northern Ireland, United Kingdom